Contact Us

Have a question, need help, or want to share feedback? We'd love to hear from you.

Email Support

Typically responds within one business day

support@uptimecx.com

For the fastest response, please include the following in your message:

  • Your workspace name or account email
  • A clear description of your question or issue
  • Screenshots or error messages, if applicable

Common Topics

  • AWS connection issues— trouble with CloudFormation stack deployment or IAM role validation
  • Scan questions— scan failures, missing resources, or permission errors
  • Billing— plan upgrades, invoices, or cancellations
  • Feature requests— ideas for new analyzers, integrations, or improvements
  • Security— vulnerability reports or security-related questions (see our Security page)
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